Privacy Policy

 

Saga Clothing prioritizes the protection and confidentiality of your personal data. Our updated online privacy policy, as of May 2024, outlines the types of information we gather and the manner in which it is utilized. By using this website you agree to our privacy policy. Should you have any inquiries or issues, please reach out to us at:

 

Saga Clothing

Phone: 562-542-3401
127 Main st. 
Seal Beach, CA, 90803

Email: Saga@SagaClothing.com

 

Collecting Information

Similar to other websites, we collect data regarding how visitors interact with our site. Typically, you can browse through most of our web pages without disclosing your identity or any personal details. While we may monitor your visit to analyze patterns and statistics, your identity remains concealed unless you decide to reveal it to us. When you opt to share your personal information, your anonymity is lifted in our view. For additional details, please refer to the “Cookies and Pixel Tags” section that follows.

We request information from you (which may include name, address, telephone number, email address, gender and when necessary, credit card information) when you:

•Register

•Purchase

•Request a catalog

•Request to receive communications

•Participate in a promotion or other website feature

To enhance our understanding of your preferences and to provide you with better service, we might integrate the information you provide online with additional data from various Saga channels, including in-store transactions, direct mail, events, and digital marketing efforts. This integration can extend to data obtained from public records and other trustworthy sources, encompassing updates to mailing addresses and demographic information. The details we gather about gift recipients are used solely to complete the gift transaction, address customer service questions, and conduct analytical assessments. All information merged and preserved alongside online data is safeguarded under the terms of this privacy policy.

 

Using Information

We may use the information we collect to:

•Customize and/or personalize your communications and shopping experience

•Better respond to your customer service inquiries

•Communicate with you about your purchase, account information, or customer service needs

•Communicate with you about our products and events, and for other promotional purposes

•Improve our business

•Administer contests, promotions, surveys or other website features

 

Sharing Information

In the normal course of conducting business, it may be necessary for Saga to share information with our trusted service partners who utilize this data strictly for carrying out Saga-related activities. For instance, these partners may manage tasks such as Saga’s payment processing, logistics, data administration, email distribution, market research, analytics, and promotional activities. We supply only the essential information to our service partners, ensuring they have what they need to provide their services, and we collaborate closely with them to maintain and safeguard your personal data.

On exceptional occasions, we might reveal certain details in compliance with legal requests, court orders, or as mandated by law, to uphold our website’s policies, or to defend our or others’ legal rights, property, or safety. Additionally, we may exchange information with entities that aid in fraud prevention or investigation. It’s important to note that we do not share information with these entities for any marketing or commercial uses.

 

Protecting Your Information

We use a variety of security measures, including sophisticated encryption and authentication tools to maintain the safety of your personal information. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All credit card information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be accessed only as stated above. We do not store your credit card information in any of our databases. Regardless of these efforts, no data transmission over the Internet can be guaranteed to be 100% secure.

 

Cookies and Pixel Tags

A cookie is a small removable data file that is stored by your web browser on your computer. Cookies allow you to place an order on our website and allow us to enhance and personalize your online browsing and shopping experience. For example, we use cookies to:

•Remember the items in your Shopping Cart

•Recognize you when you return to our website

•Enable you to use Express Checkout

•Analyze visitor behavior

You can choose to have your computer warn you each time a cookie is being sent or you can choose to turn off all cookies. You do this through your browser (like Safari or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting our customer service number at 562-542-3401. We also use pixel tags – tiny graphic images – to help us analyze your online behavior. Pixel tags also allow us to send you email in a format you can read and let us know when you have opened an email message from us. We may use pixel tags to collect information about your visit, including the pages you view, the links you click and other actions taken in connection with our sites and services. We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times and referring Web site addresses. We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect non-personally identifiable information about your visits to our website and your interaction with our communications, including advertising. If you would like to opt-out of 3rd party companies collecting non-personally identifiable information during your visits, please contact us.

 

Unsubscribing, Removing or Modifying Your Information

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from Saga or would like to update or change your personal information or preferences, follow the instructions below.

Registration Information, Email and Other Subscriptions

To unsubscribe from an email, please follow the instructions in any email you receive. You can also send a request. Be sure to include your first and last name and account email address in the “message” box. If you would like the entirety of your customer profile deleted (including name, phone number, email, etc.) please reach out to us via email and we will delete your information from our system.

 

SMS Messages

To unsubscribe from SMS messages, please follow the instructions in the SMS messages you receive.

 

Direct Mail (including Catalogs)

If you would like your name and address removed from Saga’s direct mailing list or if you would like to update your mailing information, you can phone us at 562-542-4301 or email us a request. Be sure to include your first and last name and mailing address in the “message” box.

 

Communications in Progress and Sales & Service Information

Please note if you have unsubscribed from any Saga communications, due to production schedules, you may receive communications already in production. Also, if you request your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.

 

Children’s Privacy

We do not knowingly collect personal information from children under 13.

 

Policy Changes

We may change our privacy policy from time to time. We encourage you to refer to this policy on an ongoing basis so that you understand our current privacy policy. This policy was last modified May 2024.

 

Questions and Feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

 

Security

We take security very seriously. All credit card and personal information is encrypted utilizing Secure Sockets Layer (SSL) server technology before being transmitted over the Internet. All information that you provide during the shopping process is encrypted for your protection and held completely confidential.

We guarantee that every purchase you make will be 100% safe. This means that you pay nothing if unauthorized charges are made to your credit card as a result of shopping at our store. Under the Fair Credit Billing Act, your bank cannot hold you responsible for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, we will cover the entire liability for you up to the full $50.00. In the event of any unauthorized use of your credit card, please notify your credit card provider in accordance with its reporting rules and procedures.